FAQ

 

Shipping Policy

We always ensure to send the items with secured Australian Post with tracking no. & signature on delivery. We do not take any responsibility for the loss of items on delivery. Most of our items are made to order unless it's specified 'ready to ship' on the product details.

Most custom order takes about 1-4 weeks to be made. Please send an enquiry or email if you require the items on short notice or have any questions. It's important to Flamingpot that you're happy with your purchase! 

 

Refunds & Exchanges

We do not offer any refund unless the item is faulty. We only use high quality products and all the items are made meticulously with love right here at Flamingpot.

 

Custom Orders

We also offer custom orders. Please drop a query in the Contact page or email directly and we will get back to you as soon as possible.

Full payment must be made before Flamingpot will start on any order.

 

GST Included Into Prices

All prices displayed on this website has GST included into it. The GST breakdown will be displayed when you go through to check out, so be rest assured!

 

Any Other Questions?

Feel free to drop any sort of query in the Contact page. Flamingpot will be more than happy to answer!